Returns & Exchanges

At Nanamica, we strive for complete satisfaction with our high-performance outerwear and casual wear. If your purchase does not meet your expectations, we offer a 14-day return window for items in their original, unworn condition with all tags attached.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Secure Packaging

Carefully pack your items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.

3

Shipping and Labels

Affix the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized courier location.

4

Inspection and Refund

Once our quality control team verifies the condition of the returned goods, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing