Frequently Asked Questions

Everything you need to know about our technical apparel and services.

What is the philosophy behind nanamica products?

Our brand name means 'house of the seven seas.' We focus on combining high-level technical functionality with timeless design to create 'Standard Wear' that can be enjoyed for years, regardless of trends.

How do I determine my size for GORE-TEX outerwear?

Most of our technical outerwear is designed with a slightly relaxed fit to allow for layering. We recommend checking the specific size chart on the product page or sizing down if you prefer a more tailored silhouette.

Do you offer international shipping?

Yes, we ship to most countries via premium international carriers. Shipping costs and delivery times vary by destination and are calculated at checkout.

What is your return policy for online orders?

We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations may be final sale.

How should I care for my technical garments?

To maintain the waterproof and breathable properties of our GORE-TEX and ALPHADRY fabrics, we recommend following the specific care label instructions, typically involving machine washing on a gentle cycle with specialized technical detergent.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.